Thursday, October 31, 2013

I Love Target

If you're a Minnesotan, or a Target lover like myself, then you might appreciate this story.

Photo Credit: RetailbyRyan95

I was at Target today by myself because both Gabe & Greg were at home not feeling well & Mia was at school, and so I had a lot of time to peruse and fill up my cart on groceries. Target has an app called Cartwheel (maybe you've used it?) and I was double-checking my items against what was in my "Cartwheel" for coupons, and my phone suddenly died by the butter. Agony of agonies! It wasn't even under 20% battery power. It.just.died. Noooooo!!! The point of Cartwheel is to be able to save and the barcode is on your phone, and I had all these eligible items and it wouldn't work without my phone being on! So I did what any normal person would do, and I walked over to Electronics and I asked the guy behind the counter a "random question": would there be any way he had an iPhone 5 plug that would allow me to plug in my phone to juice up for a few minutes so I could actually use my Target coupons?? He immediately found an iPhone cable (and opened it up, I'm afraid, it was brand new!) and plugged my phone in and stored it in a little cabinet while I finished up my shopping. It amped up to 41% and I was able to checkout and use my cartwheel coupons saving dolla bills, y'all. Another win for Target! It always makes me so happy to flip a package around at Target and see it's from Minneapolis, MN. Yep, it's the little things.


Malone Mama said...

I love Target, too! It's my favorite place to walk around other than Publix for a break from the day to day...should be weird I guess :) Great that they provided that service for you. I love remarkable customer service. I always thought it was silly how I was taught to please in the retail business, but now, as an often frazzled mom, and what I consider to be an important consumer, I see how important superior service is in repeat customers.
For example, tonight at Starbucks, the barista had to make my drink 3 times before getting it correct. (It wasn't complicated, I think he just wasn't listening!) Instead of frustration, he came over and delivered two free cake pops as an apology. I'll be back for sure :)

Megan said...

That's awesome! It wins for them to win your business. Target and Starbucks = refuges for tired mommas!